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Practical experience in hotel operations, leadership, and business management prepares graduates for high-level roles worldwide. At SHL Schweizerische Hotelfachschule Luzern, this approach is brought to life through hands-on projects, immersive internships, and dynamic classroom interactions.
Founded in 1909, SHL has long been a pioneer in cutting-edge hospitality training, offering students a deep dive into management practices while cultivating a close-knit community. Its distinctive learning environment combines academic rigour with real-world application.
Wendy Cuijpers, a lecturer in accounting, finance, and economics, believes the school’s strength lies not just in its interactive learning but it’s in its diversity too. “The student body is international, with each individual bringing different practices and visions that enrich our discussions,” she says. “This diversity provides valuable insights and fosters a broader understanding of global financial markets and economic strategies.”
Indeed, SHL students often arrive with practical experience from family businesses or internships, allowing them to seamlessly connect theory with practice. Small class sizes further enhance this experience, creating an environment where students actively contribute, ask detailed questions, and engage in meaningful discussions.
SHL promotes collaboration through hands-on projects, preparing students for real-world hospitality challenges. Source: SHL Schweizerische Hotelfachschule Luzern
Learning beyond theory
SHL faculty members play a crucial role in ensuring lessons extend beyond textbooks. For example, Cuijpers covers the fundamentals of financial reporting, balance sheets, and income statements by using financial reports from local businesses like the Mandarin Oriental Hotel and Confiserie Bachmann. Group projects then allow students to analyse financial data, apply cost management techniques, and assess company performance using financial ratios. These exercises strengthen analytical skills, preparing students to make informed financial decisions in professional settings.
For Jordan Kestle, a lecturer in strategic marketing, keeping education relevant means incorporating the latest industry trends. “I love bringing the newest developments into the classroom because it keeps learning fresh and exciting — not just for the students, but for me as well,” he says.
By attending global events, staying connected with digital marketing providers, and collaborating with hotel tech experts, Kestle ensures that his students understand the rapidly evolving world of hospitality.
Excursions and hands-on experiences further bring theoretical concepts to life while allowing students to form meaningful connections. Team-building days each semester help students navigate group dynamics and discover each other’s strengths — essential skills for future hospitality leaders.
A visit to the fire brigade, for example, challenges students to explore their leadership skills under pressure, reinforcing self-awareness and decision-making in critical situations. Other trips include behind-the-scenes looks at top hotels, meetings with artisanal producers, and interactions with industry experts. Days can also be spent exploring a coffee bean roastery, touring a beer brewery, attending a baking school, or visiting an agricultural site.
For those interested in event management, SHL offers opportunities to gain firsthand experience at top-notch events like the Zurich Film Festival, Polo St. Moritz, and the Opera Ball. These high-profile events help students refine their organisational and teamwork abilities while they create lifelong memories.
By learning and growing together, SHL students form deep connections that last long after graduation.
Highlighting the school’s strong mentorship culture, Kestle confirms this, stating: “Our learning environment encourages collaboration through hands-on projects and real-world problem-solving. “A personal highlight is mentoring students during their final capstone projects, which begin with a three-day team-building retreat in the mountains. This experience strengthens team dynamics before they return to campus to refine concepts and develop innovative solutions.”
A close-knit learning environment
With only 300 students on campus, SHL offers a uniquely intimate learning environment. Small class sizes mean students get to know each other personally, supporting one another through academic challenges and successes. Faculty mentorship and support extend beyond coursework, reinforcing a culture of openness and camaraderie.
Beyond academics, SHL’s campus life builds strong connections through daily interactions, spontaneous conversations, and lasting friendships. Source: SHL Schweizerische Hotelfachschule Luzern
“Being a small institution allows for quick decision-making, meaning that new ideas can be implemented rapidly, keeping the energy and innovation alive across all departments,” says Kestle.
Another advantage is SHL’s extensive alumni network. “It’s amazing how often I’ve reached out with a quick message and received valuable insights, connections or solutions within hours,” Kestle says. “This strong sense of community extends far beyond the time students spend on campus, reinforcing SHL’s values as a lifelong professional network.”
Ready to launch your hospitality career? Book a one-to-one session to learn more, or, if you’re set to begin your journey, apply now.
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