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The best hotels in the world often have top-notch amenities, beautiful architecture and interior decor, and excellent service that takes your stay from good to amazing. The hospitality staff are the beating heart of the organisation, armed with a wide range of skills and ready to help guests have the most memorable stay possible.
The Asian Institute of Hospitality Management (AIHM) is where such skills are honed, sharpened, and applied. Founded by Minor Hotels, an Asian-born hospitality company with more than 530 hotels worldwide, in academic association with Les Roches, an internationally recognised global leader in hospitality education, AIHM is where students have the best of many worlds. Swiss-style education with an international outlook, access to industry links from Minor Hotels, Les Roches, and over 35,000 hospitality professionals, and AIHM’s dynamic programmes are just a few of the many benefits of learning the art of hospitality under AIHM’s roof.
The Bachelor of Business Administration (BBA) in Global Hospitality Management programme is delivered similarly to the curriculum taught at Les Roches. It’s a hands-on education that prepares students to become future hospitality leaders. Students learn by doing, gaining a more thorough understanding of the theory and concepts to provide quality service.
Warren Stanworth is the Academic Dean at AIHM. He brings many years of lecturing experience to AIHM, having taught and managed faculties and programmes at institutions in the UK and Thailand. Source: Asian Institute of Hospitality Management
“Our students are not just sitting in classrooms passively learning or listening to a teacher deliver information,” says Warren Stanworth, Academic Dean at AIHM. “The Swiss model of education means that students can exhibit and be proficient in the skills and knowledge they learn when they enter their roles within the hospitality sector.”
BBA in Global Hospital Management students, in addition to sharing the same curriculum and teaching approach as Les Roches, can exchange at Les Roches campuses in Switzerland or Spain, or transfer and graduate with the Les Roches BBA. Still, AIHM benefits greatly from being located in Bangkok, Thailand.
AIHM’s Bangkok campus is located within Minor Hotels’s Avani+ Riverside Bangkok Hotel, with Anantara Bangkok Riverside Resort next door, giving students a close-up look at how top hospitality brands function. AIHM’s Pattaya campus, on the other hand, is the perfect field trip destination to study busy resort-like operations.
The campus locations also act as the prime spot for hands-on learning. The first semester of the BBA in Global Hospitality Management programme comprises Practical Arts, where students join a hotel’s different departments to develop the required skills. From housekeeping to the front desk and from the kitchen to the concierge, students work with experienced staff within the hotel, like the maître d’hôtel, the head chef, the front desk manager, and more.
“This gives students a first-hand experience of working for guests because we do this in a live hotel,” says Stanworth.
AIHM students benefit from dynamic, technology-integrated learning and internship opportunities at Minor Hotels’s over 500 global establishments. Source: Asian Institute of Hospitality Management.
“I think this is a very important aspect of the programme because students can develop empathy for what other people have to do within the hotel. You can become the resort manager or general manager, but you’ve also experienced the day in the life of a housekeeper or a steward. And because it’s not simulated, it’s real life, it gives the students an edge.”
Experiential learning and accessibility to industry connections aside, the institute is home to a diverse community that supports you through your studies and beyond.
AIHM welcomes students worldwide, encouraging an environment where every culture is respected and valued. “You can still get an international education in Thailand,” says Stanworth. “We value Thai culture and respect the diversity our student body brings to the institute. Being at AIHM exposes students to other cultures, and we teach them to celebrate each individual’s culture.”
This acceptance and respect go a long way, especially in an industry that transcends borders and a job that cuts across industries. After all, the skills and knowledge earned from a hospitality degree aren’t just limited to the hotel industry; they can be applied anywhere in the world.
AIHM students benefit from dynamic, technology-integrated learning and internship opportunities at Minor Hotels’s over 500 global establishments. Source: Asian Institute of Hospitality Management.
While a hospitality degree can help you move through the different positions in a hotel, it opens up a wider world of career options too.
“When people think of hospitality, they think of a hotel or a restaurant, but even banks are employing people with hospitality degrees because they have a customer-centric approach,” says Stanworth. “This idea of interacting and working with people isn’t just about hotels and restaurants anymore. It’s about every public-facing sector within the economy, so your career paths are numerous.”
With preparation being the key to success, AIHM students are halfway there. Learning is made dynamic, with lessons integrated with technology. For example, students use online platforms like OPERA Hotel Property Management Solutions to manage hotel bookings and RevSim Hotel Simulation to simulate hotel revenue optimisation.
“Rather than just working with pen and paper, it gives students the opportunity to be doing and creating something, and letting them see the results of it,” says Stanworth.
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